If you want to add an email account from our server to a separate email application, you will need to enter the incoming and outgoing mail settings when adding the account. You can check the email settings here: email settings.

Enter your email address and select "Search"

Enter the incoming and outgoing mail settings into the email app you are using

If you encounter issues adding the account, you can verify your email's functionality by logging into Webmail. If you also have trouble logging into Webmail, you can try resetting your email account password, instructions below:

cPanel Control Panel - Creating and Managing Email Accounts

Plesk Control Panel - Creating and Managing Email Accounts

If you can log into Webmail but still cannot connect the account to your email program, please contact our customer support for further assistance!