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Setting up a SMART scan
Setting up a SMART scan
Anne Pynttäri avatar
Written by Anne Pynttäri
Updated over a week ago

SMART (Secure Malware Alert and Removal Tool) Scanner scans your website daily and can automatically remove malware. Enabling SMART scanning requires linking an FTP user to SiteLock. Instructions for creating an FTP user through the Plesk control panel can be found here.

This guide explains how to enable SMART scanning for your website.

Step 1: Launch the SiteLock Control Panel

Launch the control panel by logging into SiteLock through the customer portal.

Step 2: Configure SMART

After logging into the control panel, you will see a pop-up window prompting you to configure SMART.

Click the "Configure" button to proceed to the settings.

Next, the SMART Wizard installation tool will open, where you will enter the FTP credentials. Enter the FTP hostname, FTP username, and FTP password to establish a connection to the server.

Method for File Transfer – Select FTP.

FTP Host or IP Address – Enter the server name of your website, e.g.,

(S)FTP Port Number – Select the port number used for the FTP connection, typically port 21.

User ID – FTP username.

Password – FTP password.

After entering the information, click the "Test Connection" button.

Once the connection is established, you will see the directory tree. Select the directory where your website files are located from the directory tree. If you are using a shared server, choose 'httpdocs' (unless you have changed the default directory). The selection will be displayed in the Root Directory field, and if the correct directory is shown, click "This is it."

Finally, the SMART Wizard will ask you to specify whether the detected malicious files found during the scan should be automatically removed by SiteLock or if you prefer to be notified. We recommend selecting the option "No, just warn me" so that SiteLock does not interpret essential website functions as malicious and remove them.

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