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Setting up TrueShield-firewall
Setting up TrueShield-firewall
Anne Pynttäri avatar
Written by Anne Pynttäri
Updated over a week ago

TrueShield Firewall is a proactive tool for securing your website. TrueShield blocks malicious traffic from accessing your website, protecting it from bots and other threats.

Step 1: Launch the SiteLock Control Panel

Launch the control panel by logging into SiteLock through the customer portal.

Step 2: Configure TrueShield

After logging into the control panel, you will see a pop-up window prompting you to configure TrueShield.

Click the "Configure" button to start configuring TrueShield.

The next view presents the first step of TrueShield's two-step configuration, SSL Verification.

To proceed with SSL verification, log in to your domain's DNS management.

Add the TXT record provided by the configuration tool in the DNS management, which can be found in the 'TXT Value' field. It may take approximately 24 hours for the changes to propagate before you can proceed to step 2.

Before adding SiteLock's records, make sure that all the DNS records pointing to the domain without prefixes are changed from CNAME to A records, pointing to the original server's IP address (e.g., @ A This allows access to certain ports that are not protected by the firewall (such as Plesk, webmail, WHM, FTP, etc.).

Once you have added SiteLock's records to the DNS zone, you can proceed to step 3, where you will install the Trust Seal on your website. SiteLock's Trust Seal informs visitors that your website is secure and free from malware.

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